Shipping policy
Processing Time All orders are processed within 1-3 business days after payment confirmation. During peak seasons (holidays, special occasions), processing times may be slightly longer.
Shipping Times
- Domestic delivery: 2-5 business days
- International delivery: 7-21 business days (varies by destination)
Shipping Rates
- Free domestic shipping on orders over [100 USD]
- International shipping rates are calculated at checkout
Tracking Information Once your order has been shipped, you will receive a confirmation email with your tracking number.
Secure Packaging All of our jewellery pieces are carefully packaged in protective boxes and elegant gift wrapping to ensure they arrive in perfect condition.
Customs & Duties For international orders, any customs fees, import duties, or taxes are the responsibility of the customer. These charges are not covered by Valora Jewellery.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date with photos of the damage. We will work to resolve the issue as quickly as possible.
Contact Us For any shipping-related inquiries, please reach out to us at: [valorataki@gmail.com]